> ## Documentation Index
> Fetch the complete documentation index at: https://docs.brightdata.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Bright Data Managed Services FAQs

> Answers to 13 questions about Bright Data Managed Services: data quality, site changes, setup in days to weeks, GDPR and CCPA compliance and Scraper API.

This page answers the most common questions about Bright Data Managed Services, the fully managed web data collection service in which a dedicated Bright Data team runs your data pipeline.

## What does Bright Data manage in a Managed Services project?

Bright Data manages the whole data pipeline: source scoping, collector development, anti-bot and traffic management, data validation, enrichment, monitoring and delivery, with a named team behind it. You define the data you need. For the full list of services, see [Bright Data Managed Services overview](https://docs.brightdata.com/products/managed-services/overview.md#what-does-bright-data-manage-in-managed-services).

## What types of data can Managed Services collect?

Managed Services can collect any publicly available web data, including product prices, reviews, availability, job listings, social media content, news articles, travel pricing, financial signals, images, video and PDFs. If you are unsure whether your sources are supported, the scoping conversation identifies which sources are viable and flags any that need additional review.

## Can I customize the data Managed Services delivers?

Yes. You and Bright Data define output field names, data types, schema structure, delivery format, refresh cadence and delivery destination during scoping, and Bright Data maintains them throughout the engagement. Custom enrichment, transformation, normalization and reporting are available in specific packages or as add-ons.

## How does Managed Services ensure data quality?

Data quality is Bright Data's responsibility in Managed Services. Before every delivery, data passes automated schema checks, deduplication, field completeness scoring and content fingerprinting, which detect and discard block pages, partial responses and malformed records before they reach your systems.

## What happens when a target site changes its structure or blocks access?

Bright Data updates the collector and re-validates the output, in most cases before the next scheduled delivery. When a target site changes its layout, updates its anti-bot protections or introduces new page structures, the Managed Services team fixes the collector and notifies you after resolution.

If a site moves data behind a login, introduces fundamental access restrictions or shuts down, Bright Data notifies you immediately, explains the situation and works to identify alternative sources or approaches where possible.

## Can I run Managed Services alongside my existing data collection?

Yes. Many customers run a hybrid setup: their own in-house scrapers, [Scraper API](https://docs.brightdata.com/products/scrapers/overview.md) or [Scraper Studio](https://docs.brightdata.com/products/scraper-studio/overview.md) for the sources they can cover, and Managed Services for sources that are harder to reach, need more maintenance or need a higher quality bar. You can expand or adjust the split over time as your needs change.

## How long does Managed Services setup take?

Most Managed Services projects are operational within days to a few weeks after requirements are finalized. For large source lists, delivery begins in phases while the remaining collectors are built in parallel. The faster you confirm sources, schema and delivery requirements, the faster collection begins.

## Is Managed Services data compliant with GDPR, CCPA and other privacy laws?

Managed Services collects only from publicly accessible web sources, with no login, authentication or credential-based access, and Bright Data designs its collection practices to align with GDPR, CCPA and other applicable regulations. Bright Data holds ISO 27001 certification and SOC 2 compliance, and compliance documentation is available on request. See [Bright Data security and compliance](https://docs.brightdata.com/general/security/security-overview.md).

For AI training data engagements, the pipeline includes terms of service analysis, robots.txt screening and asset-level compliance checks. You remain accountable for how you use the data once it is delivered.

## Who at Bright Data owns my Managed Services project?

A Bright Data project manager owns your project. On the Strategic Annual Project, a dedicated project manager is assigned from kickoff through ongoing delivery and is the single point of coordination for progress tracking, communication, team oversight and escalation. A success expert and a solution expert are also part of the engagement team.

On the Standard Project, a project manager is assigned for onboarding and the initial delivery phase.

## What reporting and visibility does Managed Services provide?

Every ongoing Managed Services engagement gets a shared project board that tracks each active collector: built, in testing, live or pending. Active engagements on the Strategic Annual Project also receive:

* **Daily progress reports** covering active domains, coverage percentages, records collected and open items
* **Weekly status reports** covering resource utilization, technical punch lists and a four-week forward resourcing plan

Dashboards, custom reports and analyst support are available as optional add-ons.

## Can I start with a few sources and add more later?

Yes. Managed Services projects are designed to grow. You can add sources, data types, geographies, enrichment layers and delivery configurations without re-scoping the engagement from scratch, and scale from a few sources to hundreds.

## How is Managed Services different from the Dataset Marketplace?

The [Dataset Marketplace](https://docs.brightdata.com/products/marketplace/dataset-view.md) sells pre-built datasets from a defined catalog for immediate purchase. Managed Services fits when you need custom sources, custom schemas, custom delivery, ongoing updates or enrichment beyond the catalog. Even when the data exists in the catalog, Managed Services can be the better choice if you need a dedicated pipeline, scheduled delivery into your stack, data quality guarantees or a named team running the operation.

## How is Managed Services different from Scraper API?

With [Scraper API](https://docs.brightdata.com/products/scrapers/overview.md), you own the data collection workflow: you write the integration, define the schema, validate the output and monitor the pipeline, and coverage is limited to the domains in the scraper catalog. With Managed Services, Bright Data owns and operates the whole workflow for any public source, with any schema and at any cadence, and is accountable for quality and delivery under a defined SLA.
