CategorySubjectProductBodyEvent code
BillingAccount suspension due to insufficient fundsN/AYour Bright Data account was suspended due to insufficient funds.1000 - Insufficient funds
BillingLow balanceN/AYour account balance is $X and nearing its limit. Please recharge your account to avoid account suspension.1001 - Low balance
BillingAuto recharge failedN/AYour payment method was declined and we were unable to add funds to your account using Auto-recharge. Please try again or use a different payment method.1002 - Auto recharge failed
ComplianceAccount disabled due to TOS violationN/AWe detected that your account has violated our TOS (Terms of Service). Please contact our Compliance team for more information: compliance@brightdata.com2000 - Account disabled
ComplianceAccount suspension due to validation failN/AYour account has been suspended because it could not be validated. Contact your account manager for more information email.2001 - Account suspension due to validation fail
ComplianceNew blacklisted IPsN/AWe have detected requests from suspicious IP addresses that are running through your zones. We have added these IPs to your Blacklist.2002 - Blacklisted IPs
Network HealthWeb Unlocker service disruption startedWeb UnlockerWeb Unlocker is currently performing at a lower success rate for your targeted domains.4000 - Web-unlocker service disruption start
Network HealthWeb Unlocker service disruption endedWeb UnlockerWe have resolved the issue and Web Unlocker is now showing high performance for your target domains.4001 - Web-unlocker service disruption end
Network HealthService disruption startedNetworkOur network network is down. We are working on a fix and we will let you know as soon as it is up again.4002 - Outage start
Network HealthService disruption endedNetworkWe have fixed the issue and the insert network network is back up.4003 - Outage end
MaintenanceScheduled IP replacementDC/ISPWe are scheduling a change in the range of IPs in our DC and ISP networks on insert date and time add link to affected list (same as in email)5000 - Future IP replacement
MaintenanceIP replacement completedDC/ISPIP replacement was completed. add link to affected list (same as in email)5001 - IP replacement completed
MaintenanceGips were releasedResidential/MobileThe following gips were released from your zone add link to affected list5004 - gips released
MaintenanceGips were replacedResidential/MobileThe following gips were released from your zone and replaced with new ones add link to affected list5005 - gips were changed
MaintenancePlanned maintenanceAnyWe are performing maintenance on XYZ that is scheduled for insert date and time.5002 - Future maintenance
MaintenanceMaintenance completedAnyThe maintenance on XYZ was completed.5003 - Maintenance completed
TESTTest notificationN/AThis notification was sent from your control panel in order to test your webhook URL. If you can see this message it means it is working as expected9000 - Test notification

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