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CategorySubjectProductBodyEvent code
BillingAccount suspension due to insufficient fundsN/AYour Bright Data account was suspended due to insufficient funds.1000 - Insufficient funds
BillingLow balanceN/AYour account balance is $X and nearing its limit. Please recharge your account to avoid account suspension.1001 - Low balance
BillingAuto recharge failedN/AYour payment method was declined and we were unable to add funds to your account using Auto-recharge. Please try again or use a different payment method.1002 - Auto recharge failed
ComplianceAccount disabled due to TOS violationN/AWe detected that your account has violated our TOS (Terms of Service). Please contact our Compliance team for more information: compliance@brightdata.com2000 - Account disabled
ComplianceAccount suspension due to validation failN/AYour account has been suspended because it could not be validated. Contact your account manager for more information email.2001 - Account suspension due to validation fail
ComplianceNew denylisted IPsN/AWe have detected requests from suspicious IP addresses that are running through your zones. We have added these IPs to your Denylist.2002 - Denylisted IPs
Network HealthWeb Unlocker API service disruption startedWeb Unlocker APIWeb Unlocker API is currently performing at a lower success rate for your targeted domains.4000 - Web Unlocker API service disruption start
Network HealthWeb Unlocker API service disruption endedWeb Unlocker APIWe have resolved the issue and Web Unlocker API is now showing high performance for your target domains.4001 - Web Unlocker API service disruption end
Network HealthService disruption startedNetworkOur network network is down. We are working on a fix and we will let you know as soon as it is up again.4002 - Outage start
Network HealthService disruption endedNetworkWe have fixed the issue and the insert network network is back up.4003 - Outage end
MaintenanceScheduled IP replacementDC/ISPWe are scheduling a change in the range of IPs in our DC and ISP networks on insert date and time add link to affected list (same as in email)5000 - Future IP replacement
MaintenanceIP replacement completedDC/ISPIP replacement was completed. add link to affected list (same as in email)5001 - IP replacement completed
MaintenanceGips were releasedResidential/MobileThe following gips were released from your zone add link to affected list5004 - gips released
MaintenanceGips were replacedResidential/MobileThe following gips were released from your zone and replaced with new ones add link to affected list5005 - gips were changed
MaintenancePlanned maintenanceAnyWe are performing maintenance on XYZ that is scheduled for insert date and time.5002 - Future maintenance
MaintenanceMaintenance completedAnyThe maintenance on XYZ was completed.5003 - Maintenance completed
TESTTest notificationN/AThis notification was sent from your control panel in order to test your webhook URL. If you can see this message it means it is working as expected9000 - Test notification