Immediate access (default)
Full access (recommended)
robots.txt error, you will need to request Full access, which can be granted once we get to know you and your use case better through KYC.
Immediate access
- Access a wide range of domains without KYC, under the following limitations:
- Domains restricted by their own ‘robots.txt’ rules.
- Domains restricted by Bright Data’s compliance policy for Immediate access.
- Use of certain HTTP methods (POST, PUT, DELETE) is not permitted.
- Automatic throttling may be applied if request volume exceeds acceptable thresholds (
status code: 502,error: sr_rate_limit). - Note: Attempting to access restricted domains or methods will result in a
402 Residential Failed (bad_endpoint)error and you’ll need to apply for Full access mode instead.
Why does Immediate access mode require an SSL certificate?
Why does Immediate access mode require an SSL certificate?
Secure and Ethical Usage
Our SSL certificate ensures compliance with Bright Data’s ethical guidelines while providing secure encryption. Since Immediate Access does not require KYC, the SSL certificate acts as an added layer of assurance, enabling Bright Data to enforce compliance and safeguard the ethical use of our Residential network. This ensures that the network is used responsibly while protecting both users and our infrastructure.If you don’t install our SSL certificate, your requests may be rejected with security errors like “SSL/TLS handshake failure” or “certificate validation error”, indicating an insecure connection. While you can bypass and ignore SSL errors, this is not recommended as it compromises your long-term security.Why installing an SSL certificate is simple and secure
Why installing an SSL certificate is simple and secure
Temporary and Limited Data Handling
Bright Data accesses minimal data (e.g., web pages visited, access times) only for troubleshooting and compliance purposes. This data is stored temporarily and is not shared with third parties, except where legally required.Privacy-Focused Approach
We prioritize your privacy above all else. Learn more in our Privacy PolicyStill prefer not to install an SSL certificate?
If you prefer not to install an SSL certificate, you can complete the KYC process to unlock Full Access, eliminating the need for SSL while enabling broader network capabilities.What is robots.txt and how does it affect Immediate access?
What is robots.txt and how does it affect Immediate access?
robots.txt is a file that website owners use to define which areas of their site can be accessed by automated systems. In Immediate access mode, Bright Data adheres to these rules to ensure ethical compliance. Requests to blocked areas will return a 402 Residential Failed (bad_endpoint) error. For unrestricted Full access, complete KYC.Why can't I add dedicated residential proxies?
Why can't I add dedicated residential proxies?
Full access
- After completing KYC, you will have Full Access to the Residential network, tailored to your approved use case.
- Allows the use of HTTP methods in your request
- SSL certificate is not required
- The option to submit a KYC form is only open to customers that signed up on behalf of a registered company. You will be required to add a user with a company email domain to your account and submit a company registration document during the process.
FAQ: What is Bright Data KYC (Know Your Customer) verification process?
Why do you require KYC for Full Access?
Why do you require KYC for Full Access?
- Our KYC (“Know Your Customer”) process is a mandatory step for all new customers who wish to join our residential proxy network or gain special access rights.
- The purpose of this stage is to ensure that we maintain the highest possible compliance and ethics standards by verifying your business and use case.
- If you were asked to complete the process that means you requested access to our residential network or require a special access right that is not allowed by default in our system.
What is the process for KYC verification?
What is the process for KYC verification?
How much time does it take to get my KYC approved?
How much time does it take to get my KYC approved?
- Completing the form should only take a few minutes.
- Once submitted, our team validates the information in the submission and the KYC undergoes our compliance review.
- You can see the status of your request in your Bright Data control panel, under Account Settings > Profile.
- We will update you in up to 48 hours from the time of completing the process regarding your KYC status.
How do I know that my KYC has been approved?
How do I know that my KYC has been approved?
- You can check out the status of your KYC process at any time in your control panel. A notification regarding the submission of your KYC and approval or decline of your request will be sent to your email once the process is completed.
- The status will be under Settings -> Profile , showing “Account verification status”
Do I have to complete the KYC process to gain Residential network access?
Do I have to complete the KYC process to gain Residential network access?
- On initial setup of your Residential proxy, by default you are given Immediate access to the residential network and can get started targeting a wide range of domains right away.
- If during your initial targeting you encounter a 402 Residential Failed (bad_endpoint) or robots.txt error, you will need to request Full access, which can be granted once we get to know you and your use case better through KYC.
Is this a one-time process?
Is this a one-time process?
Who is eligible for the KYC process?
Who is eligible for the KYC process?
What information will I need to share?
What information will I need to share?
Why might I need to provide identification?
Why might I need to provide identification?
Do I need to set up a video call?
Do I need to set up a video call?
What is a company registration form/certificate of incorporation?
What is a company registration form/certificate of incorporation?
Can I still use Bright Data services while my KYC is inspected?
Can I still use Bright Data services while my KYC is inspected?
- You can use all our other products and services while your KYC request is being processed.
Can I still use Datacenter and ISP if my KYC for residential access was declined?
Can I still use Datacenter and ISP if my KYC for residential access was declined?
- If your KYC was not approved you may still use one of our other products and services according to Bright Data’s license.
What happens during the KYC video call?
What happens during the KYC video call?
- In the call, we would like to make sure we support your needs as best as possible, by learning more about your company and your activities, understanding your use case and specific requirements, and viewing relevant systems and workflow.
What if I don't have a LinkedIn or website?
What if I don't have a LinkedIn or website?
- Our verification process requires vetting a company website and an active online presence. If you have any other form of online presence besides LinkedIn (like a portfolio, GitHub, or alternative business profiles), please share those when submitting your application.
What if I don't want to do a video call?
What if I don't want to do a video call?
- If you were requested to do a video call, it is a mandatory step. It helps us verify your identity and clearly understand your use case. Without completing the call, we won’t be able to grant you access to the residential network.
Can I use Bright Data for personal projects?
Can I use Bright Data for personal projects?
- No. Bright Data is a B2B platform. We only support business-related use cases. If your project is personal (like scraping for a hobby or side project), it won’t be approved.
What kind of use cases are not allowed?
What kind of use cases are not allowed?
- For Acceptable Use Policy please refer to our Acceptable Use Policy.
I submitted my KYC but haven’t heard back, what should I do?
I submitted my KYC but haven’t heard back, what should I do?
- You should expect an update from us within 48 hours from the time of the KYC submission. If it’s been longer, you can check the status in your Control Panel under Account Settings > Profile, or reach out to your account manager or our support team.